Packing and Delivery
Packaging
All items are packaged individually in our elegant gift-ready boxes. These boxes are free and come with our best compliments.
All orders are delivered by express courier service in standard courier packaging.
Local orders
Delivery within Malaysia is absolutely free.
International orders
International orders are delivered by FedEx. The shipping rates for international orders are given below and are added to your order at checkout.
(a) RM30.00 per item
· Singapore
(b) RM50.00 per item
· Hong
Kong
·
Philippines
· Thailand
· Macau · Taiwan
(c) RM60.00 per item
·
Australia
·
China
·
Japan
· South Korea
· Brunei · Indonesia · New Zealand · Vietnam
(d) RM80.00 per item
· USA · Canada
(e) RM100.00 per item
· Rest of world
Delivery time
Please allow 2-4 working days for delivery upon confirmation of your order. For international order, please allow for an additional 1-2 working days.
Third party delivery
Our exquisite collection of lingerie presents the choice of a perfect romantic gift for your loved one. And for your added convenience, we facilitate sending your gift order directly to her. All you have to do is provide us the appropriate shipping information at checkout.
P.O. boxes and hotels
We do not deliver to P.O. boxes or to hotels. Please only provide us a residential or commercial address for delivery to ensure you receive your order safely, promptly and in good condition.
Import duty and taxes
International orders may be subject to import duty and taxes
which are levied once your package reaches your country. We deliver your package with duties and
taxes unpaid and cannot predict what your particular charges may be. If you do incur these additional
charges, they must be settled by you in order to clear customs. Please contact your local customs office
for more information on import duties and taxes. Please note that we declare the full value of the order on
all packages shipped to outside Malaysia in accordance with legal requirements.
